Text messaging
SMS Terms and Conditions
What you're agreeing to if you opt in to text messages from us, and how to stop them at any time.
Effective September 17, 2026
If you consent to receive SMS from West Orange Dental Studio, you agree to receive customer care text message SMS from us. Reply STOP to unsubscribe; Reply HELP for help; msg & data rates may apply; Messaging frequency may vary. Visit our privacy policy to see our privacy policy and terms and conditions.
How you opt in
Text messages from West Orange Dental Studio are opt-in only. You join by checking the text message box on one of our website forms, by texting us first at (407) 205-2468, or by telling a team member in person or on the phone that you'd like appointment texts.
The checkbox on our forms is always optional. You can leave it unchecked, submit the form, and we'll still get back to you. Consent to receive text messages is never a condition of becoming a patient or of any purchase.
What we send
Customer care messages only: appointment reminders and confirmations, scheduling questions, a reply to something you asked us, and occasional practice news such as our opening date. Some of these may be sent by autodialer. We don't send third-party advertising, and we don't text you on behalf of anyone else.
How often
Message frequency varies. Most patients get a handful of messages a year, usually tied to an upcoming visit. There's no set schedule and no recurring campaign you're enrolled in.
Cost
We don't charge for text messages. Message and data rates may apply depending on your plan and your carrier. Carriers aren't liable for delayed or undelivered messages.
How to stop
Reply STOP to any message from us and we'll stop texting you. You'll get one confirmation that you've been unsubscribed, and then nothing further. You can also ask us to remove your number by calling (407) 205-2468 or emailing hello@westorangedentalstudio.com.
Opting out of texts doesn't affect your care, your appointments, or your place on our VIP List. We'll simply reach you by phone or email instead.
How to get help
Reply HELP to any message and we'll send you our contact information. You can also call or text the studio at (407) 205-2468 during our office hours, or email hello@westorangedentalstudio.com any time.
Carriers and delivery
Message delivery depends on your mobile carrier, and we can't guarantee that every message arrives or arrives on time. If a text is time-sensitive, such as a same-day schedule change, we'll try to reach you by phone as well.
Please leave health details out of text messages
Standard text messaging isn't a secure channel. Keep texts to scheduling and general questions. If you need to discuss something specific about your care, call us at (407) 205-2468 and we'll handle it directly.
Privacy
We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Our full privacy policy explains what we collect and who else handles it, including the section on text messages.
Changes to these terms
If we change how our text messaging works, we'll update this page and move the effective date at the top.
Questions
Ask us. Call or text (407) 205-2468 or email hello@westorangedentalstudio.com. We're at 136 Southern Railway STE B, Oakland, FL 34787.